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Free worldwide shipping on all orders over £500

Shipping & Returns

Who we use

At Intastore we are fully aware how important an efficient and prompt shipping service is to our customers.

Our parcels are delivered by DPD Local who have, year on year proved themselves to be one of the most efficient couriers around, providing a consistently high success rate compared to their competitors.

Predict – Our One Hour Delivery Window
DPD Local provides customers with a one hour delivery window so you don’t have to wait in all day for your parcel:

• Customers are given a one hour delivery window
• You can be notified of this by text, email or both (these details can be added during the checkout process)
• If not convenient you can use the text or email to change the delivery date

To Track Your Order

You are able to track your order using your unique tracking ID which can be found on your order confirmation email.

Website Delivery Options & Charges

Next working day 0 – 4kg£6.20 
4 – 15kg£8.70
15 – 45kg£12.20
45 – 100kg£25
100 – 155kg£35
155 – 200kg£45
200kg +£50
AM deliveryup to 10kg£13.20
Pre 10:30 AMup to 10kg£17.50
Saturday deliveryup to 10kg£10.80

Any website order worth over £500 inc VAT is FREE DELIVERY! *

Incremental charges will be applied for any order over the listed weights above for AM, Pre 10:30 and Saturday deliveries.

PLEASE NOTE:

– For guaranteed next day delivery please ensure your order is completed before 14:00 Monday –  Friday.
– Next day delivery applies to UK mainland only. Deliveries to Scottish highlands, Ireland or Channel Islands may take 2 working days.
– There may be a surcharge applied for certain addresses (N. Ireland, Channel Islands, Isle Of Man, Scottish And Scilly Isles)
– The above delivery charges apply to web orders only. Please contact your account manager to discuss over the phone charges.

In the exceptional circumstance that the order is over £250 but the weight of the order makes free shipping enviable, we will contact you to work out the best solution for both parties.

For European and International Shipping ,Costs will be calculated during checkout and will be shown clearly prior to placing an order.

Certain items will not be available for international shipping due to size or substance and such items will not be available during checkout.

Although we predominantly use DPD Local for deliveries within the Uk , we will look at other shipping providers for International delivery based upon service and cost.

All deliveries will be sent fully tracked.

Returns

Our returns policy can be viewed here: https://www.intastore.com/terms-and-conditions/

Simply put , we accept returns within 30 day , the product should be returned within its original packaging to the return address provided on the delivery label.

If you have any doubts please contact us prior to placing any order.

Free Worldwide shipping

On all orders above £500

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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© Intastore Ltd 2018
Built with you in mind

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