Who we use
At Intastore we are fully aware how important an efficient and prompt shipping service is to our customers.
Our parcels are delivered by DPD Local who have, year on year proved themselves to be one of the most efficient couriers around, providing a consistently high success rate compared to their competitors.
Predict – Our One Hour Delivery Window
DPD Local provides customers with a one hour delivery window so you don’t have to wait in all day for your parcel:
• Customers are given a one hour delivery window
• You can be notified of this by text, email or both (these details can be added during the checkout process)
• If not convenient you can use the text or email to change the delivery date
To Track Your Order
You are able to track your order using your unique tracking ID which can be found on your order confirmation email.
Website Delivery Options & Charges
|Next working day||0 – 4kg||£6.20|
|4 – 15kg||£8.70|
|15 – 45kg||£12.20|
|45 – 100kg||£25|
|100 – 155kg||£35|
|155 – 200kg||£45|
|AM delivery||up to 10kg||£13.20|
|Pre 10:30 AM||up to 10kg||£17.50|
|Saturday delivery||up to 10kg||£10.80|
Any website order worth over £500 inc VAT is FREE DELIVERY! *
Incremental charges will be applied for any order over the listed weights above for AM, Pre 10:30 and Saturday deliveries.
– For guaranteed next day delivery please ensure your order is completed before 14:00 Monday – Friday.
– Next day delivery applies to UK mainland only. Deliveries to Scottish highlands, Ireland or Channel Islands may take 2 working days.
– There may be a surcharge applied for certain addresses (N. Ireland, Channel Islands, Isle Of Man, Scottish And Scilly Isles)
– The above delivery charges apply to web orders only. Please contact your account manager to discuss over the phone charges.
* In the exceptional circumstance that the order is over £250 but the weight of the order makes free shipping enviable, we will contact you to work out the best solution for both parties.
For European and International Shipping ,Costs will be calculated during checkout and will be shown clearly prior to placing an order.
Certain items will not be available for international shipping due to size or substance and such items will not be available during checkout.
Although we predominantly use DPD Local for deliveries within the Uk , we will look at other shipping providers for International delivery based upon service and cost.
All deliveries will be sent fully tracked.
Our returns policy can be viewed here: https://www.intastore.com/terms-and-conditions/
Simply put , we accept returns within 30 day , the product should be returned within its original packaging to the return address provided on the delivery label.
If you have any doubts please contact us prior to placing any order.